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Terms & Conditions

This website is owned and operated by O.S-GARMZ.COM.These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the choice to view & pay for goods shown .By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.(non applicable monthly charge to non subscribers).

Shipment, Fulfilment / Delivery Policy

Fullfilment...This is your unique ordered item being made especially for you.

Teez & Lidz are made here in the uk & as such if ordered in the uk ,Fulfilment & delivery is usually within 5 days

All other items unless stated (uk made) can take 2-7 days for order fulfilment 

Shipment....Once fulfilled the item will be shipped we allow for 5 business days depending on the delivery location in the world. Your regions customs laws can incur fees to which o.s garmz is not responsible for. They may also delay delivery on occasion. Tracking will inform of whereabouts. Please check your countries import laws.

Once Item is fulfilled & shipped it is delivered to the end address.

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 1 week after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date.

Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please email us

The return address is set by default to the Printful facility.(OS-GARMZ.COM fulfilment centre) When they receive a returned shipment, an automated email notification will be sent to OS-GARMZ from our fulfilment centre . Unclaimed returns get donated to charity after 4 weeks.

It is important to use the  facility as the return address, (found on your shipping invoice)  If you do not you would become liable for any returned shipments you receive.

Wrong Address - If you the customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

OS-GARMZ does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of.

Wrong Size - 

Please be aware the supply of goods that are made to you the consumer are done so to your specifications & are clearly personalised to that specification per order. Please take extra care when inputting size & colour at checkout. Therefore returns will only be applicable if the product is damaged(i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: If Worn or labels missing. Artwork, Towels,socks & underwear and jewellery.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

For more info on returns, please read our FAQs


We may, without prior notice, change the services/products. Stop providing the services/products or any features of the services we offer; or create limits for the services/products. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

When we receive a valid warranty claim for a product purchased from us, we will e replace the product. If we are unable to rreplace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of replaced products to customer and customer will be responsible for return shipment of the product to us.


Shipment, Fulfilment / Delivery Policy

Fullfilment...This is your unique ordered item being made especially for you.

Teez & Lidz Fulfilment & delivery is usually within 7 days

All other items unless stated (uk made) can take 2-7 days for order fulfilment 

Shipment....Once fulfilled the item will be shipped we allow for 5 business days depending on the delivery address.

Once Item is fulfilled & shipped it is delivered to the end address. Please note due to Covid some items may be held up at customs a little longer if delivered outside of Uk.

For goods arriving in the UK on or after 1 January 2021, the rules have changed, not only in respect of goods from EU countries – but also from non-EU countries. This is because as a consequence of leaving the EU, the UK now has the ability to agree the terms of trade with non-EU countries independently.

Goods worth more than £135 in total

You will have to pay VAT to the delivery company either before the goods are delivered or when you collect them.

Customs Duty

You’ll be charged Customs Duty on all goods sent from outside the UK (or the UK and the EU if you’re in Northern Ireland) if they’re either:

  • excise goods

  • worth more than £135

If you’re charged Customs Duty, you’ll need to pay it on both:

  • the price paid for the goods

  • postage, packaging and insurance

Type and value of goodsCustoms Duty

Non-excise goods worth £135 or lessNo charge

Gifts above £135 and up to £6302.5%, but rates are lower for some goods - call the helpline

Gifts above £630 and other goods above £135The rate depends on the type of goods and where they came from 

You may need to pay customs duty on certain goods sent from outside the UK it they are either:

To keep things simple OS GARMZ suggests keeping each transaction (other than tee & Lids)  below £135.You may receive notice from your delivery that a customs charge may be issued but this will not happen if the total including shipping was below £135.                          

                          Spread the cost via PayPal 3 over 3 months - 0% interest . Simply hit the More payment options button at checkout & hit Pay later.   For full details please visit

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of OS-GARMZ.COM. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.​


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.


You agree to indemnify OS-GARMZ.COM and hold  harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall OS-GARMZ.COM , be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, OS-GARMZ.COM assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United Kingdom/England without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in London England. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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